Contact Us

Contact Us

For Thomasville Outdoor Furniture, call 888-831-5313 or email us.
 
For the Thomasville Outdoor Furniture Store Locator, click here. Doing so will open a new window. Simply close the window to return to this page.
 
For Thomasville Cabinetry product inquiries <% --, call 1-800-756-6497-- %> , visit www.thomasvillecabinetry.com, or email us.

For the Thomasville Cabinetry Store Locator, click here. Doing so will open a new window. Simply close the window to return to this page.

For Thomasville Hardwood Flooring, visit www.thomasvilleflooring.com or call 1-800-278-8204.

For the Thomasville Flooring Store Locator, click here. Doing so will open a new window. Simply close the window to return to this page.

For Thomasville Furniture, call 1-888-475-INFO or visit http://www.thomasville.com You may also use our email directory. Doing so will open a new window. Simply close the window to return to this page.

For Thomasville Lighting, visit email us.

For the Thomasville Lighting Store Locator, click here. Doing so will open a new window. Simply close the window to return to this page.

For comments regarding this website, email us.

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Common Questions (FAQ)

 
Q – Where can I buy Thomasville outdoor furniture? Is it available at Thomasville Home Furnishings Stores or Galleries?
A – Our outdoor furniture is available only at The Home Depot US stores and at homedepot.com. Our outdoor furniture is not available at Thomasville Home Furnishings Stores or Galleries. Please consult the Store Locator on this site for The Home Depot store nearest you.
 
Q – How can I get a Thomasville outdoor furniture brochure?
A – Our brochures are available free of charge at all Home Depot locations in the United States. You can also click here to download a copy of the brochure. Due to the accessibility of Home Depot stores, our outdoor furniture brochures are not available via mail order.
 
Q – How do I best care for my Thomasville outdoor furniture?
A – Please see our Product Care Recommendations below.
 

Care Recommendations

 
Messina™ Collection
Clean your Messina™ outdoor furniture with a soft, wet towel using a mild soap and water solution. Dry completely with a soft towel. Clean cushions with a mild solution of soap and water and air dry completely. Store cushions in a clean, dry area of your home when not in use. Do not machine wash or dry the cushions. Do not use bleach or strong solvents to clean any of your Messina outdoor furniture, as it will harm the fabrics and the metal finish. Caution should be used when using oils, lotions and other chemicals, such as chlorine, or repeated exposure to extreme weather conditions (including heat), which may cause permanent discoloration of the frame and/or fabrics. Caution should be used when using oils and lotions, as they can attract dirt which can harm your outdoor furniture’s finish and fabrics. Please note that some food items will harm your outdoor furniture’s finish and fabrics. Chemical spills and food spills should be removed immediately from your furniture. To maintain and protect your outdoor furniture, always cover it with an outdoor furniture cover or store it in a safe (covered and protected) interior area of your home when not in use for extended periods of time.
 
Palmetto Estates™ Collection
This hardwood outdoor furniture collection from Thomasville®is made from FSC-certified* Eucalyptus wood frames, which are treated with Mahogany-colored oil before leaving the factory. This oil penetrates some kinds of wood more deeply than others. Please remove any oily residue by gently wiping with a cloth before you use your new Palmetto Estates outdoor furniture. Over time, your Palmetto Estates outdoor furniture will weather and become lighter in color revealing the wood’s natural color and grain. Additionally, as wood is exposed to outdoor elements, its surface fibers will become abrasive. While minor scratches can be treated with the touch-up bottle of mahogany-colored oil included with the furniture, we recommend performing maintenance after 3 months of exposure to the elements in order to keep the furniture in good condition. Follow the cleaning and application instructions provided by the manufacturer of the maintenance products you purchase. Thomasville recommends cleaning and maintenance products made specifically for outdoor hardwood furniture by ScanCom. For more information on these products, including how to order, please call our toll-free number, 1-888-831-5313, or email us at outdoor@thomasville.com. Wood is a natural material and will, over time and through the different seasons, contract and expand creating slight changes to the components.This could result in small cracks in the wood which are completely normal and not considered defects. Some of the furniture in our Palmetto Estates collection features all-weather wicker and/or treated cushions. To clean, use a soft cloth, mild soap and water. Air dry. Do not machine wash or dry the cushions. Do not use bleach or strong solvents to clean any of your Palmetto Estates outdoor furniture, as it will harm the fabrics and the wood finish. Caution should be used when using oils, lotions and other chemicals, such as chlorine, or repeated exposure to extreme weather conditions (including heat), which may cause permanent discoloration of the fabric and/or wood finish. Caution should be used when using oils and lotions, as they can attract dirt which can harm your outdoor furniture’s finish and fabrics. Please note that some food items will harm your outdoor furniture’s finish and fabrics. Chemical spills and food spills should be removed immediately from your furniture. Store cushions in a clean, dry area of your home when not in use. To maintain and protect your outdoor furniture, always cover it with an outdoor furniture cover. We recommend that you store your outdoor furniture inside when not in use. Do not store this product in centrally heated rooms. A cool, well-ventilated enclosure is the most suitable location for storing this product.
 
Summer Silhouette™ Collection
Clean your Summer Silhouette™ outdoor furniture with a soft, wet towel using a mild soap and water solution. Dry completely with a soft towel. Clean cushions with a mild solution of soap and water and air dry completely. Store cushions in a clean, dry area of your home when not in use. Do not machine wash or dry the cushions. Do not use bleach or strong solvents to clean any of your Summer Silhouette outdoor furniture, as it will harm the fabrics and the metal finish. Caution should be used when using oils, lotions and other chemicals, such as chlorine, or repeated exposure to extreme weather conditions (including heat), which may cause permanent discoloration of the frame and/or fabrics. Caution should be used when using oils and lotions, as they can attract dirt which can harm your outdoor furniture’s finish and fabrics. Please note that some food items will harm your outdoor furniture’s finish and fabrics. Chemical spills and food spills should be removed immediately from your furniture.To maintain and protect your outdoor furniture, always cover it with an outdoor furniture cover or store it in a safe (covered and protected) interior area of your home when not in use for extended periods of time.
 
*The Forest Stewardship Council (FSC) is a non-profit organization devoted to encouraging the responsible management of the world’s forests.
 
 

Manufacturer's Limited Warranty